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TERMS & CONDITIONS

Terms and Conditions

Effective Date: 27 June 2025

Last Updated: 16 February 2026

Welcome to GoodTenent.com ("GoodTenent", "we", "us", or "our").

The following Terms and Conditions ("Terms") regulate your use of our mobile application, website, tools, and services (collectively the "App" or "Service").

When you access, browse or register on the App, you accept to be legally bound to these Conditions.

If you don't agree with this, please stop using it immediately.

1. Electronic Record

It is an electronic document in accordance with the Information Technology Act, 2000 and rules applicable thereunder.

This electronic record is generated by a computer system and does not require any physical or digital signature.

2. About GoodTenent

GoodTenent is a technology-enabled rental intelligence and tenant verification App.

We offer tools and services that include but not limited to:

  • Tenant verification services
  • Tenant reports & rental profiling
  • Rental documentation support
  • Record of the rental history
  • Tools for assessing and evaluating tenant reviews
  • Educational and informational sources

GoodTenent is not a property brokerage or real estate marketplace.

3. Definitions

In the spirit for these terms:

  • "App" refers to GoodTenent.com and other related applications.
  • "User" means any legal or individual who is able to access or use the App.
  • "Account" means a user profile that is registered.
  • "User Content" means any information or documents, reviews, or any other data submitted by the User.

4. Acceptance of Terms

When you use the App you agree:

  • You are legally entered into a legally binding contract.
  • You will comply with all applicable laws in India.
  • You will not misuse the App or violate the rights of others.

Your continued use of our website signifies your acceptance of these Terms as well as all related policies including our Privacy Policy.

5. Security and Account Registration

To gain access to some features you may need to create an Account.

You accept:

  • Provide accurate, current, and complete information.
  • Keep login credentials confidential.
  • Inform us immediately if you have been unauthorized access.

You are solely responsible for all actions that take place under your account.

6. User Obligations

You agree to:

  • Provide truthful and legally-enforceable information.
  • Not engage in fraud, misrepresentation, or criminal conduct.
  • Don't upload false tenant reports or defamatory content.
  • Pay applicable charges for paid services.
  • Make use of this App for legal rental-related uses.

7. Fees, Payments and Refunds

Certain services may be paid services.

All fees:

  • Will be clearly displayed prior to the purchase.
  • Cannot be refunded unless specifically stated.
  • May be modified at our discretion.

Refunds if applicable will be subject to the terms of our Refund Policy (if published separately).

8. Intellectual Property Rights

All content on the App including:

  • Logos
  • Designs
  • Reports
  • Layout
  • Software
  • Branding
  • Documentation templates

Are licensed or owned by GoodTenent.

You are not allowed to reproduce, copy, distribute or commercially exploit any content without obtaining prior written permission.

9. Consent to Communicate

When you use the App you agree to receive:

  • Communications via email
  • SMS-based notifications
  • Push notifications
  • Service updates
  • Promotional communications

You can opt-out from marketing communications at any point.

10. Privacy and Data Protection

The use you make of our App is subject to the terms of our Data Privacy Policies.

You acknowledge and agree to the following:

  • Personal information is processed in accordance with the applicable laws.
  • Data can be stored electronically.
  • Verification services could involve legal third-party verification.

11. Third-Party Services

The App could be integrated with:

  • Payment gateways
  • Document verification systems
  • Electronic signature tools
  • Analytics services

We are not liable for actions, policies or practices of third parties or service interruptions.

12. Disclaimers (No Legal Advice)

GoodTenent is a App for technology and does not offer legal advice.

We do not guarantee:

  • Legality of documents and their enforceability
  • Reliability of information submitted by the user
  • Rental outcomes
  • Tenant behavior
  • Continuous App availability

All services are offered on an "as-is" and "as-available" basis.

The users are advised to get out independent legal or professional guidance when needed.

13. Limitation of Liability

To the greatest extent permissible by law:

GoodTenent directors, employees, partners, or affiliates are not accountable for:

  • Indirect or consequential damages
  • Profit loss
  • Data loss
  • Reputational harm
  • Disputes over rent between users

Our total liability, if any, shall not exceed the amount paid by the User for the specific service in question.

14. Force Majeure

We will not be held responsible for any delay or failure owing to circumstances beyond our control, which includes but not limited to:

  • Natural disasters
  • Internet failures
  • Government restrictions
  • System outages
  • Strikes

15. Suspension & Termination

Our rights are reserved to:

  • Terminate or suspend accounts
  • Removal of User Content
  • Restrict access

If a user does not comply with these Terms and Conditions.

After termination, your rights to utilize the App ends immediately.

16. Modifications to Terms

These Terms may be updated at any time.

Revised Terms will be effective after publication through the App.

Continued use following updates is acceptance.

17. Governing Law and Jurisdiction

These Terms will be governed and interpreted according to the law of India.

Any dispute shall be subject to the sole authority of the courts of Jaipur, Rajasthan, India.

18. Contact Information

If you have any questions, disagreements or issues:

Support Team - GoodTenent

Email: info@goodtenent.com

Website: https://goodtenent.com